Frequently Asked Questions
Buying a vintage watch is a considered decision. Below you will find answers to common questions about our watches, condition descriptions, shipping and the buying process.
What kind of watches does Kizuna Watches offer?
Kizuna Watches offers curated vintage Japanese watches, with a particular focus on brands such as Seiko and King Seiko.
Each watch is selected for its design, condition, character and long-term wearability. Our goal is to make Japanese vintage watches more accessible through careful selection, clear presentation and a transparent buying experience.
Are the watches new?
No. Our watches are vintage or pre-owned. This means they may show signs of age, use or previous ownership.
These details are part of the character of a vintage watch. We describe visible wear as clearly as possible and provide detailed photos so you can make an informed decision before buying.
Why Japanese vintage watches?
Japanese watchmaking is known for thoughtful design, mechanical innovation and reliable craftsmanship. Vintage Japanese watches often combine understated aesthetics with strong technical value.
Kizuna Watches focuses on pieces that reflect this character: watches with history, design quality and everyday appeal.
How does Kizuna Watches select watches?
We look at several factors before a watch becomes part of the collection, including:
- overall condition;
- originality and visible details;
- dial, case, crystal and bracelet or strap condition;
- movement type and model relevance;
- visual character;
- long-term wearability.
Not every vintage watch needs to be perfect. It does need to be honestly presented.
Are the watches serviced?
Service history differs per watch. When reliable service information is available, it will be mentioned on the individual product page.
If a watch has not been recently serviced, we will not describe it as serviced. Vintage mechanical watches may require maintenance over time, just like any mechanical object.
Are vintage watches accurate?
Vintage watches can often run well, but they should not always be expected to perform like modern watches. Accuracy may vary depending on the movement, age, service history and condition.
When relevant timing information is available, it will be included in the product description. For long-term use, periodic maintenance by a qualified watchmaker may be recommended.
Are vintage watches waterproof?
In general, vintage watches should not be treated as waterproof unless this has been tested and clearly stated for that specific watch.
Even if a watch was originally advertised as water-resistant, age, seals and case condition can affect water resistance. We recommend keeping vintage watches away from water, moisture and steam unless otherwise stated.
Can I ask questions before buying?
Yes. If you have questions about a specific watch, its condition, dimensions, shipping or the buying process, please contact us before placing an order.
Buying vintage should feel informed, not rushed.
Do you offer sourcing requests?
This may become available in the future. If you are looking for a specific vintage Japanese watch, you can contact us. We may be able to advise or keep your interest in mind.
Where do you ship?
Kizuna Watches starts with shipping within the European Union. Worldwide shipping may become available later.
Shipping options, costs and estimated delivery times will be shown during checkout or on the relevant shipping information page.
Can I return a watch?
Return conditions depend on the applicable policy at the time of purchase. Please check the Shipping & Returns page before ordering.
Because vintage watches are individual items, we strongly recommend reading the full product description and reviewing all photos carefully before purchase.
How should I care for a vintage mechanical watch?
A vintage mechanical watch should be handled with care. We recommend:
- avoiding water, steam and strong moisture;
- avoiding hard shocks or drops;
- keeping the watch away from strong magnetic fields;
- not changing the date during the sensitive date-change period, unless the model instructions allow it;
- having the watch checked or serviced by a qualified watchmaker when needed.
Specific care can differ per model, movement and condition.
Still have questions?
Buying a vintage watch should feel informed, not rushed. If you have a question about a specific watch, its condition, shipping or the buying process, feel free to contact us before placing an order.